Shipping Policy
We aim to provide a seamless shopping experience for all our customers. Please read our shipping and logistics policy below for more details on how we process and deliver your orders.
Order Processing Time
All orders are processed within 3 business days of receiving your payment. Please note that weekends and public holidays are not considered business days. Once your order is processed, we will ship it as quickly as possible from our nearest warehouse.
Order Cancellation
If you wish to cancel your order, you must do so within 24 hours of placing the order. Please contact our customer service team as soon as possible to request a cancellation. After 24 hours, we may have already processed or shipped your order, and cancellation may no longer be possible.
Shipping Method
To ensure safe and reliable delivery to Australia, we ship orders via a third-party country. We have warehouses located in Europe, the United States, and Hong Kong, and we will select the warehouse nearest to your location for the shipment. Please note that due to the transshipment process, the estimated delivery time may be between 10-15 days, depending on your location.
Tracking Your Order
To track your package, please use 17Track, a reliable service that provides detailed tracking information for your shipment. You can track your package status easily using the tracking number provided once your order has been shipped.
Delivery Guarantee
We guarantee 100% delivery of your order. In the rare event that your package is damaged or lost during transit, we will offer a free replacement to ensure you receive your product.
Customer Support
If you have any questions or need assistance with your order, please don't hesitate to contact our customer support team. We are here to help and ensure your satisfaction with your purchase.
Lionel: +44 7730096810
Business Contact: support@alibarbariget.comThank you for shopping with us! Your trust and satisfaction are our top priority.
